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Ospitessa in United Kingdom

The UK asks hotels to keep a register of overseas guests, files VAT through Making Tax Digital and is introducing visitor levies in Edinburgh (2026) and Wales (2027). Here is where Ospitessa stands.

Area
What applies
Ospitessa
Guest registration
Register of overseas guests (passport number and nationality, next destination), kept on site for at least 12 months.
Works today
Tourist tax
Visitor levies: Edinburgh from July 2026, Wales from 2027, more councils consulting.
Being finalised
E-invoicing
VAT returns through Making Tax Digital (via your accounting software); Ospitessa exports for your accountant.
Coming soon · on request
Payments
Cards, payment links and deposits through Stripe. Subscription billed in EUR.
Works today

Guest languages the AI receptionist speaks here

English, Welsh, Spanish, French, German, Italian, Polish and 40+ more

Currency

GBP

This page summarises rules as we understand them in November 2026. It is not legal or tax advice: check the current requirements with your local authority or adviser.

What works the same everywhere

  • AI receptionist on calls, WhatsApp, chat and OTA messages in your guests’ languages
  • Channel manager with Booking.com, Expedia, Airbnb, Agoda, Trip.com, Google Hotels, Hotelbeds, Hostelworld, HRS and 70+ partners
  • Online check-in and ID scanning (MRZ of passports and EU ID cards)
  • Tourist / city tax lines on bookings and invoices
  • Card payments, payment links and deposits through Stripe
  • Smart locks (TTLock), Guest App, housekeeping and restaurant

Running a property in United Kingdom?

Tell us what you use today. We’ll show you Ospitessa on a property like yours and tell you exactly where your country’s connections stand.