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Guest App. Your hotel, on the guest’s phone.

A link or a QR code opens the guest’s page: online check-in, door code, requests to reception, room service, excursions, the room bill and express check-out. No app to install and no account.

Book a demo How it works

Nothing to install
In the language of the guest’s phone
Included in every plan

Guest App: the room bill and express check-out

How it reaches the guest

By WhatsApp, SMS or emailThe link goes out automatically with the confirmation and the day before arrival.

QR code in the roomOn the bedside table, the door, at reception or on the restaurant table. You print the codes from Ospitessa.

One tap and it’s openNo password, no account, no app store. The page switches itself off after departure.

English · Español · Català · Italiano · Deutsch · Français · Português · Ελληνικά · Hrvatski

Before arrival

Welcome, check-in and the door code

The guest gets the link the day before. They see the booking, check-in time and address, fill in their registration details and, on arrival day, receive the door code.

In the room

Quick requests, one tap each

Towels, cleaning, linen, toiletries, pillows, minibar, wake-up call, luggage or a taxi. The request reaches housekeeping or reception and the guest sees when it’s been picked up.

Experiences

Excursions, transfers and services

Boat trips, city tours, airport transfers, bike hire or a dinner with the chef. Any service you set up in Ospitessa can be ordered here, with the price shown.

Restaurant

Table bookings and in-room dining

The guest books a table or orders from the restaurant menu from their room. The order reaches the kitchen and the bill goes on the room.

At departure

The room bill and express check-out

Accommodation and extras appear in real time, with the balance due. The guest pays on the phone, leaves the key in the room and goes, without stopping at reception.

Anywhere

Useful information, map and surroundings

Wi-Fi, parking, breakfast, house rules and places to see nearby, with the map opening right on the phone.

Useful information, map and surroundings

Everything the guest finds in the Guest App

Stay

Online check-in with companions’ details
Door code and a separate code for a companion
Booking and room details
Wi-Fi, parking, breakfast, house rules
Upgrade, early check-in or breakfast, approved by reception

In the room

Towels, cleaning, linen
Toiletries, pillows and blankets
Minibar and wake-up call
Report a problem, flagged as urgent

Dining and experiences

Table bookings
In-room dining from the restaurant menu
Excursions, transfers, rentals, events
Spa and other services, charged to the room

Departure

The room bill in real time
Pay the balance on the phone
Express check-out
Feedback on the stay and a public review

What changes for your team

Room 301

“Reception answers the same questions all day.”

With the Guest App

Wi-Fi, breakfast time and parking are on the guest’s phone. The reception phone rings less.

Room 302

“Requests get lost between reception and the floors.”

With the Guest App

The request goes straight to housekeeping with the room number, and the guest sees when it’s been picked up.

Room 303

“We lose money on services guests don’t know about.”

With the Guest App

Excursions, transfers, spa and room service are on show, with a price and an order button.

Room 304

“There’s a queue at check-out every morning.”

With the Guest App

The guest sees the bill, pays on the phone and leaves. The invoice is ready in Ospitessa.

Questions about the Guest App

Does the guest need to install an app?

No. The Guest App opens in the browser, from the link or the QR code, on any phone.

Does it cost extra?

No. The Guest App is included in every Ospitessa plan.

Can I choose what appears in the Guest App?

Yes. Switch on only the sections you use and fill in your services, excursions and menu with your prices.

What happens after departure?

The page closes automatically. Only the feedback form about the stay remains.

Give your guests the Guest App from the first booking.

In the demo we set it up with your rooms, services and menu, and you open it on your phone.

Book a demo Open the live demo See pricing