Channel manager: sell everywhere, without overbookings

When a room is booked on Booking.com, it disappears within seconds from Airbnb, Expedia and your own website.

Why it matters

Without a channel manager, someone updates every extranet by hand. On a busy evening, a room sold twice means a guest moved to another hotel and a bad review.

Bookings arrive with the guest details

New bookings, changes and cancellations from the channels appear in your calendar with the guest's name, dates, price and commission. Messages from Booking.com and Airbnb arrive in the Ospitessa inbox.

You can start without the channel manager

Rooms, rate plans, prices, restrictions, bookings, the front desk, invoicing and the booking engine all work without a channel connection. Availability is calculated from rooms, bookings and blocked rooms. When you connect the channel manager, the room types, plans and rates you have already set up are sent to the channels, and your bookings stay in Ospitessa.

Channel rooms mapped on the partner page

On the page of each connected partner you see the channel's rooms and rates on the left, with their codes, and your Ospitessa room types and plans on the right. You map or unmap them with one button, and every change is kept in the activity log. For a few platforms, such as Airbnb, mapping is still done from the advanced screen.

Questions about channel manager

Do I lose my Booking.com account?

No. The account stays yours; only the updates are made from Ospitessa.

Can I limit how many rooms I sell on one channel?

Yes. You can keep, for example, two rooms for direct bookings only.

Can I start without the channel manager?

Yes. Work in Ospitessa with the calendar, rates and booking engine, and connect the channels when you are ready. What you have set up by then is sent to the channels when you connect.

Related features

Front desk & bookingsRates and availabilityRate plans with derived rates, daily prices and restrictions, a cap on rooms sold online, single-use rates and occupancy-based pricing rules.See the feature

Online salesBooking engineDirect bookings on your hotel website, with prices from your calendar, card payment and instant confirmation.See the feature

Guests & communicationUnified inboxMessages from Booking.com, Airbnb, WhatsApp, your website chat and email in one inbox, with replies drafted by AI.See the feature

All Ospitessa features

See Ospitessa on your own rooms.

In a 30-minute demo we show you the calendar, the channel manager and the AI receptionist set up for your property.

Book a demo Open the live demo See pricing