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Guests do it all themselves, you see everything

For guesthouses with no night reception and apartments with no staff on site: guests go through the whole stay on their phone, and you see every step in the system.

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Guests do it all themselves, you see everything

Before arrival

The confirmation and pre-arrival message come with the online check-in link. The guest fills in the registration card and pays, and on arrival day gets a message that the room is ready.

On arrival

The door or key box code appears on their phone, following your rules. Guests who did not check in online do it at the tablet by the entrance.

During the stay

Requests, room service, spa, the up-to-date bill and replies on WhatsApp, all from the same page. Requests go to the right person, with a deadline.

On departure

Express check-out from the phone, with the bill checked first. The door code expires on its own at departure.

Questions about contactless stay

What if a guest has a problem at night?

They send a request or report a problem with a photo from their page, and the person on call gets a notification. If they write on WhatsApp that they want to check in, they get the link automatically.

Related features

Guests & communicationOnline check-in and guest appGuests check in online, see their room charges, send requests to reception and leave a review, all from one link, in their own language.See the feature

Front desk & bookingsSelf check-in kioskA tablet at reception where guests check themselves in: they find their booking, fill in the registration card, pay and get their door code.See the feature

Guests & communicationSmart locksTTLock codes created with each booking, key boxes for physical keys and QR keys.See the feature

All Ospitessa features

See Ospitessa on your own rooms.

In a 30-minute demo we show you the calendar, the channel manager and the AI receptionist set up for your property.

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