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Features

Front desk & bookings

Hotel PMS Booking calendar Rates and availability Night audit Groups, offers and contracts Guests and companies Self check-in kiosk ID and passport scanning

Online sales

Channel manager Booking engine Hotel website Packages, vouchers and gift cards Pre-arrival upselling

Guests & communication

Unified inbox WhatsApp for hotels Reviews Online check-in and guest app Smart locks Automated guest messages Contactless stay AI at the front desk

Invoicing & payments

Online payments Invoicing and payments E-invoicing and accounting export

Operations

Housekeeping Tasks and maintenance Breakfast, parking and extras Events and meeting rooms

Restaurant, bar & spa

Restaurant and bar POS Kitchen display QR code menu Room service Table reservations Inventory and stock Delivery and online orders Experiences, spa and facilities Recipes and food cost Restaurant reports Promotions and set menus Minimum stock and supplier orders

Reports

Reports and statistics Integrations Forecast and budget

Team, security & app

In-app AI assistant Roles, permissions and security Mobile app, menus and themes API and data import

Restaurant AI receptionist Guest App Why Ospitessa Boutique hotels Guesthouses and B&Bs Serviced apartments Resorts and complexes Countries Pricing Blog About us Book a demo Open the live demo (no account)Log in

Language

Ελληνικά

Български

Română ↗ Ospitara

Home / Who it's for

Big-hotel service with a small-hotel team

Boutique hotel guests expect personal attention. Ospitessa takes over the repetitive work so your team has time for guests.

Book a demo See pricing

What hoteliers tell us

And what changes once they move to Ospitessa.

Room 101

“Reception is concierge, accountant and call centre at once.”

With Ospitessa

The AI receptionist takes routine questions and bookings at any hour. Reception looks after the guests in front of them.

Room 102

“Our foreign guests write in five languages.”

With Ospitessa

Automated messages and the AI receptionist answer in the guest’s language: confirmation, directions, recommendations.

Room 103

“Booking.com commission is eating our margin.”

With Ospitessa

The booking engine on your own website has no commission, and the AI receptionist closes the booking directly.

Room 104

“We want to know what to charge tomorrow.”

With Ospitessa

Hotel 360 and the occupancy forecast show when to raise your rate and when to leave it.

What you use

The right modules for you

Start with what you need now. Switch on the other modules any time, without changing systems.

AI receptionist in many languages
Online check-in and the guest’s page
Booking engine, no commission
ADR, RevPAR and forecast reports
Restaurant and room service on the room
Reviews with AI-drafted replies

Ospitessa screenshot: today at the front desk — Real screenshot of the app, demo account with simulated data · the app also has a dark theme

See Ospitessa on your own rooms.

In a 30-minute demo we show you the calendar, the channel manager and the AI receptionist set up for your property.

Book a demo Open the live demo See pricing